Terms & Conditions & Legal Disclaimer
By using Echosia and booking a conversation, you agree to the following terms. These guidelines are designed to keep this space safe, supportive, and non-judgmental for everyone.
1. Nature of the Service
Echosia provides a friendly, confidential space for listening, reflection, and emotional support.
Our conversations are meant to help you explore your thoughts and feelings in a safe, understanding environment.
This service is not a replacement for therapy, medical care, or emergency services.
Decisions you make based on our guidance remain your responsibility.
2. Charges
A minimal charge per conversation applies to maintain this private, secure, and supportive environment.
This fee helps us continue providing friendly listeners who can dedicate their time and attention to you.
No hidden fees are involved, and payment details are handled securely.
3. Confidentiality
Everything shared during a conversation is private and confidential.
We may only need to break confidentiality in rare cases of serious harm to yourself or others, abuse, or legal obligations.
If action is required, we will do our best to discuss it with you beforehand.
Your trust is our priority, and your information is handled with care.
4. Emergency Contact & Resources
You may be asked to provide one trusted emergency contact when booking.
This contact will only be used in rare, life-threatening situations where your immediate safety is at risk.
We also provide professional helpline numbers for urgent mental health support if needed.
Our goal is to ensure your safety while maintaining your privacy and comfort.
5. Booking & Participation
By booking a conversation, you agree to join on time and respect the agreed duration.
Cancellations or reschedules should be made at least 12 hours in advance.
We ask for respectful communication at all times — harassment or abusive behavior may result in termination.
This ensures a safe and positive space for everyone involved.
6. Recording Policy
Conversations are not recorded by default to protect your privacy.
In rare, high-risk situations, a short portion may be recorded for safety or legal clarity only.
You will always be informed beforehand, and recordings are stored securely.
They are deleted within 30 days unless legally required to retain.
7. Crisis & Emergency Situations
Echosia is not equipped to handle immediate crises or emergencies.
If you are facing life-threatening danger or medical/mental health emergencies, contact local emergency services or professional helplines immediately.
Our service is designed for guidance and reflection, not urgent intervention.
We provide support and friendly listening, but your safety in emergencies is your first priority.
8. Limitation of Responsibility
Echosia offers guidance with care, empathy, and good intentions.
We are not responsible for personal decisions or outcomes resulting from conversations.
Support is designed to help you reflect, feel heard, and grow — not to provide medical or legal advice.
You are encouraged to seek professional help when needed.
9. Legal Disclaimer
Echosia provides a safe, friendly, and confidential space for listening, reflection, and emotional support.
Our service is not a substitute for therapy, medical care, or professional mental health treatment.
By using Echosia, you acknowledge that conversations are intended for support, guidance, and self-reflection only.
Echosia and its friendly listeners are not responsible for personal decisions, actions, or outcomes resulting from conversations.
In emergencies or life-threatening situations, users should contact local emergency services or professional helplines immediately.
We take privacy, safety, and trust seriously, but participation in our service is voluntary. Users are encouraged to seek professional help whenever necessary.
10. Changes to Terms
These terms may be updated from time to time. Continued use of Echosia means you accept the latest version.
11. Acceptance
By booking or participating in a conversation with Echosia, you confirm that you have read, understood, and agreed to these terms.
This ensures a safe, respectful, and supportive experience for all users.
Your trust and safety are our top priorities, and we are here to support you every step of the way.